Office Hours #47: How to Handle Refunds

Refunds are not the most pleasant aspect of any business. Without a doubt, at some point, you are going to experience an unsatisfied customer or a customer who just does not feel like you and yours are a good fit.

Listen to Adrian as he explains that “refunds are as inevitable as death and taxes” and how he handles refunds for There are some great tips here that have helped significantly decrease refunds for groundhogg.

Remember to watch the second half of the session as Adrian covers some very helpful questions from current users!

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